Hong Kong Palace Museum
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Privacy Policy

Last updated: February 2026

1. Information We Collect

When you purchase tickets through our platform, we collect the following information:

  • Name and contact details (email, phone number)
  • Payment information (processed securely via our payment provider)
  • Visit date preferences
  • Device and browser information for analytics purposes

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your ticket purchases
  • Send booking confirmations and updates
  • Improve our services and user experience
  • Comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology and processed through PCI-compliant payment processors.

4. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, and delivering services. These providers are contractually obligated to protect your data.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us through our website.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this privacy policy, please contact us through our website.

© 2026 Hong Kong Palace Museum. All Rights Reserved.